Information We Collect

At LearnJymo, we collect various types of information to provide you with exceptional beauty styling education and fashion show preparation services. Understanding what we collect helps you make informed decisions about sharing your information with us.

We also collect information from third-party sources when you connect your social media accounts or when our business partners share relevant industry insights that enhance your learning experience.

How We Use Your Information

Your information enables us to deliver personalized beauty education experiences and connect you with fashion show opportunities across Malaysia's vibrant styling industry. We use this data thoughtfully and always in ways that benefit your learning journey.

We process your personal information to provide course materials tailored to your skill level, send you relevant styling tips and industry updates, and facilitate connections with fashion show organizers and other students. Your profile information helps us match you with appropriate styling projects and recommend advanced courses that align with your career goals.

Payment information is processed securely through encrypted channels and used solely for transaction processing and financial record keeping. We maintain detailed logs of course enrollments and styling service bookings to provide you with comprehensive learning histories and professional development tracking.

Communications data helps us respond to your questions, provide technical support, and send you important updates about course schedules, fashion show opportunities, and platform improvements. We analyze usage patterns to identify popular learning modules and optimize our course content for better educational outcomes.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Sharing is limited to specific circumstances that directly benefit your educational experience or comply with legal requirements.

With your explicit consent, we may share your portfolio and styling work with fashion show organizers, photography studios, and modeling agencies in Malaysia who are seeking qualified stylists. You maintain complete control over which pieces of work are shared and with whom.

Trusted service providers who help us operate our platform—including payment processors, email service providers, and cloud storage services—may access your information solely to perform their designated functions. These partners are contractually bound to maintain the same privacy standards we uphold.

We may disclose information when required by Malaysian law, court orders, or government regulations. In cases involving suspected fraud, security breaches, or threats to user safety, we reserve the right to share relevant information with appropriate authorities.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you can manage your privacy preferences and maintain control over your data throughout your relationship with LearnJymo.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.

Data Security and Protection

Protecting your personal information is a fundamental responsibility we take seriously. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. Your payment information is processed through PCI DSS compliant systems and never stored on our servers. Access to personal information is restricted to authorized personnel who require it for their job functions.

We conduct regular security audits and vulnerability assessments to identify and address potential risks. Our technical infrastructure includes firewalls, intrusion detection systems, and continuous monitoring to prevent unauthorized access attempts.

In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and maintain accurate business records. Different types of information have different retention periods based on their purpose and legal requirements.

Active account information is maintained while you continue using our services. Course completion records and styling certifications are kept for seven years to support your professional development and career verification needs. Financial transaction records are retained according to Malaysian tax and business record requirements.

When you request account deletion, we immediately remove your personal information from active systems. However, some data may persist in backup systems for up to 90 days before complete elimination. Information required for legal compliance, fraud prevention, or dispute resolution may be retained longer as permitted by law.

Aggregated and anonymized data that cannot identify you personally may be retained indefinitely to improve our services and understand industry trends. This statistical information helps us develop better course content and styling techniques without compromising your privacy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our platform. Understanding these technologies helps you make informed choices about your privacy settings.

Essential cookies are necessary for basic platform functionality, including login sessions, course progress tracking, and security features. These cookies cannot be disabled without affecting your ability to use our services effectively.

Analytics cookies help us understand how users navigate our platform, which courses are most popular, and where students encounter difficulties. This information guides our improvements to course content and website design. You can disable these cookies through your browser settings without affecting core functionality.

Marketing cookies enable us to show you relevant styling tips and course recommendations based on your interests and past activities. These cookies also help us measure the effectiveness of our advertising campaigns and partnerships with fashion industry organizations in Malaysia.

International Data Transfers

While LearnJymo operates primarily in Malaysia, some of our service providers and technology partners may process your information in other countries. We ensure appropriate safeguards are in place whenever your data crosses international borders.

Cloud storage and content delivery networks may store your course materials and portfolio images on servers located in various countries to ensure fast, reliable access to our platform. These providers maintain security standards equivalent to those required in Malaysia.

When we work with international fashion brands or styling consultants who may access your portfolio information, we implement contractual protections to ensure your data receives the same level of privacy protection regardless of location.

All international data transfers are conducted under appropriate legal frameworks, including standard contractual clauses and adequacy decisions that ensure your privacy rights remain protected throughout the transfer process.

Children's Privacy

LearnJymo's beauty styling programs are designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without proper parental consent and supervision.

For students aged 16-18, we require parental consent before enrollment and maintain additional privacy protections throughout their learning experience. Parents or guardians have the right to access, modify, or delete their child's information at any time.

If we discover that we have inadvertently collected information from a child under 16 without proper consent, we will immediately delete that information and terminate any associated accounts. Parents who believe their child's information has been collected improperly should contact us immediately.

Changes to This Privacy Policy

As our platform evolves and privacy regulations develop, we may need to update this privacy policy to reflect new practices or legal requirements. We're committed to keeping you informed about any changes that affect how we handle your personal information.

Significant changes will be communicated through email notifications sent to your registered address, prominent notices on our website, and updates to your student dashboard. We'll provide at least 30 days' notice before implementing any changes that substantially affect your privacy rights.

Minor updates, such as clarifications to existing practices or contact information changes, may be made without extensive notification. However, we always update the "Last Modified" date at the top of this policy so you can track when changes were made.

Continuing to use LearnJymo after policy changes take effect indicates your acceptance of the updated terms. If you disagree with any changes, you have the right to deactivate your account and request deletion of your personal information.